Service and maintenance for public self-cleaning toilets

We keep your toilet efficient

PTMatic is committed in supporting its Clients from the sale and for the whole life of the toilet. We guarantee service and maintenance all along the years after the installation.

The main goal of PTMatic is to keep the toilets efficient and performing, with a high cleaning and hygiene level after every use.

That’s why PTMatic has established a department dedicated only to service, repair and maintenance of our toilets.

Highly qualified staff supported by the units' remote-control system with wireless technology, are the winning solution to operate throughout Italy and abroad.

Thanks to their experience, our maintenance technicians are able to solve any problem with competence and efficiency. We ensure fast and reliable interventions on all toilets, with diverse proposals to solve every need.

The maintenance of your smart toilet is a priority! All technological components have to be checked out periodically, to maintain efficiency, reliability and the hygiene that sets our products apart.

The frequency and schedule of the interventions can be agreed according to the needs and characteristics of the installed product.

Service formats are proposed in collaboration with the client and may include: 

• Scheduled maintenance: base service for periodical control interventions and check of the toilet
• PT-Line remote control: a remote control manages and supports the service the units 
• PTMaintenance® service agreement to manage and service the self-cleaning toilets. This turnkey  service offers the possibility to solve all work and efficiency related aspects.